Total Address Quality

How can we help?

Contact our award winning customer service. Email or call (800) 348-2886 today.

Customer-focused benefits

The benefits of being an OSV Offertory Solutions customer are numerous. To help parishes save time and money while working to meet their goals, OSV applies cutting-edge technology to its products and solutions. 

Total Address Quality (TAQ)

Returned mail is expensive, it means your message didn't get to your parishioners. That's why customers using OSV's mailing program love Total Address Quality (TAQ). It's a multi-step process that scans, cleanses and modifies address information into a format acceptable by the U.S. Postal Service. TAQ helps improve overall data quality, increase productivity and reduce waste caused by undeliverable mail pieces. In short, it saves time and money, and your message is delivered on time to the right person.

Our solution combines a series of processes to virtually eliminate returned mail and to help you to keep your address list current, correct, and complete. We have integrated Address Change Services, NCOALINK®, and CASS™ certification (including Locatable Address Conversion ServiceLINK® and Delivery Point Validation®) to make your mail “Move Update” compliant. These services are run regularly to make sure you always have an up to date list. You will receive reports and address files back to use for future envelope mailings.

Reducing your postage costs
The total address quality process provides you reports listing any data files that were standardized to adhere to US Postal Service® requirements. OSV uses the standardized format to increase the accuracy of the mail to parishioner households. In addition, OSV absorbs the cost of forwarded mail on behalf of the parish. If the address is valid, then OSV forwards your envelopes to the updated address on file for that parishioner.

Intelligent Mail Barcode
Our Sunday Visitor has employed the latest vision systems to monitor our printing and inserting operations. We also print enhanced barcodes on our mail packets to enable us to receive address correction information, and to track your mail through the United States Postal Service®.

Through the OSV Confirm™ Service, we proactively monitor reports on the progress of your mail through the United States Postal Service® to verify the progress so that we can assure on-time delivery, and anticipate problems with delivery before you notice that the mail is late.


Online List Manager

Keep your parishioners' addresses correct and up-to-date by maintaining your parishioner list on Our Sunday Visitor’s Online List Manager (OLM). Changes are made in real time on the portal, keeping your list current every time you need to use it.

You can also use OLM to update lists, order temporary envelopes, make snowbirds inactive and automatically reactivate them. Use OLM as your main database or as a backup for your parish software.

Additional capabilities
     Add, delete or modify addresses
     Update addresses in real time with Zip +4
Order temporary envelopes
     Export file to run labels or printed copies
     Change snowbird mailing status
     Maintain alternate parishioner addresses
     Run reports
     Access and update your list any time, anywhere

Celebrating Parish Success

Christ the King Catholic Church
Evergreen, Colorado

"The whole transition of switching envelope providers has been so pleasant and easy. I am particularly thrilled with OLM. It is so easy to use. Thank you to the staff at Our Sunday Visitor, and especially the person who designed OLM!"
Pat Conway
Administrative Assistant